Technical support
GlobeNet’s highly trained multilingual (English/Spanish/Portuguese) staff is committed to delivering 24x7x365 real-time proactive network monitoring, skilled trouble resolution, and superior customer service.
Our Technical Support Center’s (TSC) monitor and control the network through a sophisticated set of network management tools. The primary TSC located in Boca Raton, USA and a redundant backup TSC in located Rio de Janeiro, Brazil.
You can call us to report a service issue:
- North America: +1 561 750 2488
- Brazil, Rio de Janeiro: +55 21 3987 0371
- Caracas, Venezuela: +58 212 740 4153
- Bogota, Colombia: +57 1 650 5201
Office locations
Brazil, Sao Paulo
Rua Joaquim Floriano, n. 466
11 andar, cj. 1102
Itaim Bibi, São Paulo/SP
CEP 04534-002
+55 21 3987 0377
MESSAGE USVenezuela
Ave. San Felipe
Edificio Centro COINASA
Piso 5, Ofic. 51-B, Urb. La Castellana
Caracas 1080
+58 212 740 4160
MESSAGE USBrazil, Rio de Janeiro
Av. Jose Silva de Azevedo Neto, 200
Bloco 004, Sala 202
Barra Da Tijuca, Rio de Janeiro
CEP 22775-056
+55 21 3987 0377
MESSAGE USMedia relations
200 East Las Olas Blvd., Suite 1700
Fort Lauderdale, FL 33301, US
Phone: +1.561.314.0500
marketing@globenet.net
Investor Relations
200 East Las Olas Blvd., Suite 1700
Fort Lauderdale, FL 33301, US
Phone: +1 561 314 0500
ir@globenet.net